Privacy Policy

1. Information We Collect

We may collect information about you in a variety of ways when you use our website or contact us. The categories of information we may collect include:

Information you provide directly. This may include your name, email address, telephone number, postal address, and any other details you submit through contact forms, enquiry requests, or correspondence with us.

Information collected automatically. When you visit our website, certain information may be collected automatically, such as your IP address, browser type, device type, referring pages, and browsing behaviour on our site, typically through cookies and similar technologies.

Information from third parties. We may, on occasion, receive information about you from third-party sources where permitted by law, which we may combine with information we collect directly.

2. How We Use Your Information

We use the information we collect for purposes that may include:

Responding to enquiries and providing the information or services you have requested; operating, maintaining, and improving our website and its content; communicating with you about updates, offers, or matters relevant to your enquiry; understanding how visitors use our website so that we can improve usability and content; and complying with legal obligations and protecting the rights, property, and safety of Tradvio Ai, our users, and others.

3. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal information, we generally rely on one or more of the following: your consent, the necessity of processing to perform a contract or provide a service you have requested, our legitimate business interests in operating and improving our services, and compliance with legal obligations to which we are subject.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and understand where visitors come from. Cookies are small data files stored on your device. You can typically set your browser to refuse cookies or to alert you when cookies are being sent. However, some parts of our website may not function properly if you disable cookies.

5. How We Share Your Information

We do not sell personal information. We may share information in limited circumstances, including with service providers who assist us in operating our website and delivering our services, subject to confidentiality obligations; where required by law, regulation, legal process, or governmental request; to protect the rights, property, or safety of Tradvio Ai, our users, or others; and in connection with a business transaction such as a merger, acquisition, or sale of assets, subject to appropriate safeguards.

6. Data Retention

We retain personal information only for as long as is reasonably necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When information is no longer needed, we take reasonable steps to securely delete or anonymise it.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect the personal information we hold from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, which may include the right to access the personal information we hold about you; the right to request correction of inaccurate or incomplete information; the right to request deletion of your personal information; the right to object to or restrict certain processing activities; and the right to withdraw consent where processing is based on consent. To exercise any of these rights, please contact us using the details provided on our Contact page.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take reasonable steps to delete such information.

10. Third-Party Links

Our website may contain links to third-party websites or services that are not operated or controlled by us. This Privacy Policy does not apply to third-party websites, and we encourage you to review the privacy policies of any third-party sites you visit.

11. International Data Transfers

If you access our website from outside the country in which our servers or service providers are located, your information may be transferred to, stored, and processed in a country with data protection laws that may differ from those of your own jurisdiction. Where such transfers occur, we aim to ensure appropriate safeguards are in place consistent with applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please get in touch via the details on our Contact page.

This document is a general template provided for informational purposes and does not constitute legal advice. Tradvio Ai recommends seeking independent legal counsel to ensure this policy meets all applicable regulatory requirements before use.